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How to choose an SEO consultant without getting burned

Will Sibley

Will Sibley
London-based SEO and website consultant, ten years in. About Will

A significant share of my SEO clients arrive having been burned before, usually by a cheap retainer that produced monthly reports and nothing else. So this is the guide I wish they'd had a year earlier. Yes, I'm an SEO consultant telling you how to choose an SEO consultant; read it with that in mind, and notice that every test below is one you can apply to me too.

Why this market burns people

SEO has three properties that attract poor providers. Results take months, so a bad consultant gets paid for a long time before the absence of results is undeniable. The work is invisible to the buyer, so activity can be performed rather than done. And attribution is murky, so any traffic increase can be claimed and any decrease blamed on the algorithm. None of this means the field is rotten; it means the burden of filtering falls on you, and the filters below work.

Five questions that expose weakness in ten minutes

"What would you do in the first month?" A weak answer is generic (keyword research, on-page optimisation, quality backlinks) because it was going to be the same regardless of your business. A strong answer includes finding out: your Search Console data, your audience, your competitors, and an honest statement that the plan follows the diagnosis. Anyone with a plan before seeing your data has a template, not a strategy.

"Can you walk me through a past engagement, including what didn't work?" Every honest practitioner has failures and knows why they happened. A portfolio of unbroken triumph means curated numbers or insufficient self-awareness, and both spend your budget the same way.

"How will we know it's working, and when?" You want business metrics (qualified traffic, leads, revenue) on a realistic timeline, with an explicit point at which you should fire them if nothing's moved. A consultant who volunteers their own kill criteria is a consultant who expects to pass them.

"Who does the actual work?" With an independent consultant the answer should be simple. With agencies, the person selling is often not the person delivering, and seniority drops sharply after the contract is signed. Neither model is wrong, but you should know what you're buying.

"What won't SEO fix for us?" The best answer names real limits: SEO won't help if nobody searches for what you sell, can't rescue a product with weak demand, and shouldn't be the channel if paid or partnerships would reach your buyers faster. Someone who claims SEO is right for everyone is selling SEO, not advice.

Red flags that predict a wasted year

Guaranteed rankings (nobody controls Google), a "relationship with Google" (doesn't exist), secret methods (the field is well documented; secrecy hides either nothing or risk), rock-bottom monthly retainers (at £99 a month the work is automated or absent), reports built on rankings for keywords nobody searches, and pressure to sign long contracts before any diagnostic work. Any one of these alone is close to disqualifying.

One subtler flag: a proposal full of deliverables (posts per month, links per month) rather than outcomes. Deliverable-counting is how activity gets performed. The right unit of SEO work is problems solved, and it varies month to month.

What good looks like

A good consultant starts with diagnosis rather than a package, and is willing to sell you a small first engagement, typically an audit, before either of you commits to more. They explain their reasoning in plain English (if you can't understand the explanation, that's the consultant's failing, not yours), they tell you things you didn't want to hear early rather than late, and their recommendations sometimes point away from their own services. When someone tells you the money is better spent on your website than on their retainer, that advice cost them revenue and is probably true.

Expect senior people to cost senior rates, and weigh that against the arithmetic of the alternative: a cheap retainer that achieves nothing costs its full price plus the wasted year.

SEO consultant FAQs

How much does an SEO consultant cost in the UK?

Independent senior consultants typically charge day rates in the mid-hundreds to low four figures, or fixed prices per project. Meaningful monthly engagements rarely make sense below four figures. The number itself matters less than what a small diagnostic engagement reveals about how they work.

Should I hire an SEO consultant or an agency?

A consultant buys you judgement and a single accountable brain; an agency buys you capacity and process. Broadly, complex or early-stage problems favour a consultant, high-volume execution favours an agency, and many businesses do best with a consultant setting direction and internal or agency hands executing.

How long before SEO shows results?

Technical fixes can move things in weeks; competitive rankings take months. A fair checkpoint is meaningful directional movement by month three or four, with the consultant able to show what shipped and why it should be working. Anyone promising page one in thirty days is lying about something.

What qualifications should an SEO consultant have?

None exist that mean much. Judge on track record, the quality of their diagnosis of your situation, and whether their own visibility matches their claims. Certificates from tool vendors measure familiarity with the tool, nothing more.

Want a hand with any of this?

Tell me what you're working on and what you're trying to achieve, and I'll give you an honest view of whether I can help and what it would take.

Get in touch